Launch Secure Contact Center Solutions in the Cloud.
Do you need an inbound call center to manage your customer support or inbound sales campaigns? Get all the features you need to route & distribute calls better, capture & track call data and monitor & ensure quality with our full-featured call center solution. Go live instantly.
Drag & drop IVR is easy to configure. Auto attend calls, route efficiently or deliver self-service.
Distribute calls evenly amongst your agents.
Real time queue monitoring let supervisors manage queues & escalations.
Deep CRM integrations reduce average handle times on every call.
Manage multiple campaigns with ease
Set up an outbound call center within 24 hours or less. Use our full featured call center solution to manage KPIs across multiple campaigns and improve agent utilisation. Integrate easily with any CRM solution, and use our open API’s to customise workflows.
Click to call customers from your database or CRM.
Automate the dialing process with power, predictive or IVR dialers.
Real time monitoring and call recordings help you manage compliance and quality.
Automate how you remind & notify customers with outbound IVR and voice bots.
See our CRM, Helpdesk, and Auto-Dialer Integrations
Remove manual processes and workarounds that create bottlenecks and frustration. Ozonetel’s platform integrates readily with other systems and APIs. Salesforce, Zoho, Zendesk, and many more.
Discover What’s Possible with Contact Center AI.
Gain competitive advantage and deliver a better brand experience for your customers. Leverage the latest in innovation with Ozonetel’s Artificial Intelligence.
Create an Omnichannel Experience that Elevates Conversations.
Increase CSAT scores and boost sales revenue with the next generation in call center software. Combine voice and chat with Ozonetel’s Interactive Assistant.