Business Services

Fully Supported Cloud Contact Center Software

For business service providers in high-touch industries, customer support and sales require a great communication platform. Setting up and running inbound or outbound cloud contact center software has never been easier. Our flexible and scalable solution is ideal for business service providers and BPOs providing specialized call center support for targeted industries.

  • Financial services including lending, debt collection, and financial or tax advice
  • Real estate including answering services and customer support
  • Lead acquisition, appointment setting, and other sales enablement services
  • Technology firms including SaaS providers and tech support companies

Across all the sectors we serve, Ozonetel’s team is on hand to ensure a smooth deployment in just one day. We’re proud to provide industry-leading onboarding and training so our clients make the most of their communication solution.

Experience the Ozonetel Difference

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Reduce Deployment and Operational Costs

Avoid high CapEx investment for a traditional call center and launch a cloud-based contact center within hours on an affordable OpEx basis that makes budgeting simple.

Integrate Easily with Other Systems

Automate and streamline processes with CRM, helpdesk, and other business software solutions. Access readymade integrations for all the most popular systems including Salesforce, Zoho, and more.

Track Metrics and Improve Performance

See real-time activity and review detailed reports to uncover areas for optimization. Improve SLA adherence and boost productivity along with agent satisfaction.

Create a Compelling Brand Experience

  • Provide personalized customer service and improve CSAT with advanced features.
    Provide multi-channel communication across web, social, chat, voice, and more with widget-based implementations.
  • Leverage self-service to make changes in configuration as needed.
  • Pull analytics from every call to identify trends and address issues.
  • Automatically route customers to the agents best able to answer their questions.
  • Enable supervisors to step in and enhance the level of service on any call.
  • Meet consumer expectations with cutting-edge innovation.
  • Scale to serve any size of client base at a low cost per agent.

Create the Experience Your Customers Deserve at a Price You Can Afford

See What Our Business Services Partners Say

Learn more about how Ozonetel’s cloud contact center software can help your brand deliver superior experience and performance.

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